Shipping Policy

Thank you for shopping with Cascade Goods Inc. This Shipping Policy explains the shipping methods, costs, and delivery times for orders placed on our website. Please review the following information before completing your purchase.

1. Shipping Methods and Carriers

We offer a variety of shipping options to meet your needs. We partner with reliable carriers such as USPS, FedEx, UPS, DHL, and other trusted delivery services to ensure your order arrives safely and on time.

2. Shipping Locations

We currently ship to the United States and select international locations. If you are outside of our shipping areas, please contact us to inquire about shipping availability.

3. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and the delivery address. You will be provided with shipping options and their associated costs before finalizing your order. Free shipping promotions may apply based on certain conditions, which will be clearly indicated on our website.

4. Order Processing Time

Orders are typically processed within 1-3 business days from the date of purchase. Orders are processed Monday through Friday, excluding holidays. Please note that processing times may vary during peak seasons, sales events, or due to product availability.

5. Delivery Times

• Domestic Shipping: Delivery times typically range from 3 to 7 business days depending on your location and the shipping method selected.
• International Shipping: Delivery times may vary depending on the destination and the carrier. International orders may take anywhere from 7 to 21 business days.

Please note that these are estimated delivery times and are not guaranteed. Delivery times may be affected by factors such as weather, customs processing, or carrier delays.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment directly with the carrier. If you experience any issues with tracking or delivery, please contact us for assistance.

7. Shipping Restrictions

• We are unable to ship to P.O. Boxes for certain carriers, so please provide a valid physical address at checkout.
• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.

8. Shipping Issues and Delays

While we make every effort to ensure timely delivery, we are not responsible for delays caused by external factors such as carrier issues, natural disasters, or customs delays for international orders. If your package is delayed or lost, please contact the carrier directly with your tracking number or reach out to our customer service team for assistance.

9. Address Accuracy

Please ensure that your shipping address is correct and complete at the time of checkout. Cascade Goods Inc is not responsible for delays or undelivered packages due to incorrect address information.

10. Returns and Exchanges

If there are any issues with your shipment, such as damaged or missing items, please refer to our Return and Refund Policy for instructions on how to handle such situations. We want you to be completely satisfied with your purchase, and we are here to assist with any problems that may arise.

11. Contact Us

If you have any questions regarding our shipping policies, or if you need assistance with your order, feel free to contact us at:

Email: service@cascade-goods-inc.top

Thank you for shopping with Cascade Goods Inc. We appreciate your business and are committed to delivering a great shopping experience.